Walmart Inc. (WMT) Q4 2026 Earnings Call Transcript
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
Overview
The earnings call indicates positive financial performance with strong e-commerce growth and advertising revenue. Walmart's strategic focus on AI-driven personalization, omni-channel strategy, and inventory management improvements are promising. The guidance increase for sales and operating income growth suggests optimism. However, some concerns remain, like potential cost impacts and the unclear timeline for marketplace profitability. Overall, the sentiment leans positive, expecting a stock price increase in the near term.
Key Financial Performance
Revenue Revenue was up 4.9% in constant currency, including growth in eCommerce of 24%. Reasons for change include strong sales across all segments, particularly in eCommerce and general merchandise, with fashion leading in Walmart U.S.
Adjusted Operating Income Adjusted operating income grew 10.5%, over twice the rate of sales growth. Reasons for change include improved eCommerce economics, higher-margin areas like advertising and membership fees, and better inventory management.
Inventory Inventory increased 2.6% or about half the rate of sales growth. Reasons for change include better inventory management enabled by technology, AI, and automation in stores, clubs, and supply chain.
Walmart U.S. Comp Sales Walmart U.S. comp sales were up 4.6%. Reasons for change include strong eCommerce growth and share gains in general merchandise and fashion.
eCommerce Sales eCommerce sales grew 24% globally and 27% in Walmart U.S. Reasons for change include improved delivery networks, faster delivery times, and increased customer adoption of digital channels.
Advertising Income Advertising businesses globally increased 37%, including a 41% increase in Walmart Connect in the U.S. Reasons for change include higher contributions from advertising as part of the business mix.
Membership Income Consolidated membership income increased more than 15%, with Sam's Club U.S. membership income growing more than 6%. Reasons for change include strong adoption of Walmart+ and other membership benefits.
Free Cash Flow Free cash flow grew 18% to $42 billion. Reasons for change include strong operating cash flow and disciplined capital investment.
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Operating Highlights
Sparky AI Shopping Assistant: Customer engagement is up, and customers using Sparky have an average order value 35% higher than non-Sparky customers. Sparky connects digital intent to fulfillment through fast delivery, pickup, or in-store options.
eCommerce Growth: eCommerce sales grew 24% globally, with U.S. eCommerce sales up 27%. In China, eCommerce grew 28% and represented over 50% of the sales mix. Flipkart in India delivers in under 15 minutes across 30 cities.
Membership Growth: Consolidated membership income increased over 15%, with Walmart+ membership income up double digits and Sam's Club U.S. membership income growing over 6%.
Automation in Supply Chain: Approximately 60% of Walmart U.S. stores receive freight from automated distribution centers, and 50% of eCommerce fulfillment center volume is automated. This improves inventory visibility and labor productivity.
Fast Delivery: Customers using fast delivery (under 3 hours) grew over 60% for the year. 35% of U.S. store-fulfilled orders were delivered in under 3 hours.
AI and Technology Investments: Investments in AI and partnerships with OpenAI and Alphabet are enhancing customer solutions, reducing friction, and improving inventory management. Walmart is focusing on a global platform-centric approach to scale innovation and reduce costs.
Capital Allocation Strategy: Capital spending is focused on high-return investments, including supply chain automation and store remodels, with FY '27 capital expenditure expected to be 3.5% of sales.
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Risk or Challenges
Customer Spending Behavior: Households earning below $50,000 are managing spending paycheck to paycheck, indicating financial strain among lower-income customers. This could impact sales in certain segments.
Economic Conditions: Highly dynamic operating conditions and food price inflation are creating challenges for the retail industry, including Walmart.
Regulatory Impacts: Maximum fare pricing legislation in pharmacy is expected to create headwinds on sales growth.
Tariff Environment: Navigating a bumpy tariff environment has been a headwind, impacting costs and profitability.
Supply Chain Automation: Investments in supply chain automation are at their peak, which could strain capital expenditure budgets in the short term.
Technology Investments: Significant investments in AI and technology are required, which could increase costs and require careful management to ensure returns.
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Guidance & Outlook
Full Year Sales Growth: Expected to grow between 3.5% and 4.5% in constant currency.
Operating Income Growth: Expected to grow between 6% and 8% for the full year.
Earnings Per Share (EPS): Projected to be in the range of $2.75 to $2.85 for the full year.
eCommerce Growth: Expected to continue as the primary driver of growth with modest increases from store and club sales.
Margin Expansion: Anticipated to be driven by favorable business mix, automation benefits, and productivity improvements.
Capital Expenditures: Expected to be approximately 3.5% of sales for FY '27, with a focus on supply chain automation and store remodels.
Q1 Sales Growth: Projected to grow between 3.5% and 4.5% in constant currency.
Q1 Operating Income Growth: Expected to grow between 4% and 6%.
Q1 EPS: Projected to be in the range of $0.63 to $0.65.
Foreign Exchange Impact: If current exchange rates persist, a 70 basis point benefit to full-year sales and a 120 basis point benefit to operating income are expected.
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Shareholder Return Plan
Share Repurchase Program: Our Board authorized a $30 billion share repurchase program, our largest to date.
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Key Q&A
Q:How is Walmart approaching agentic commerce and its impact on customer traffic, loyalty, advertising, and monetization?
A:Walmart is integrating agentic commerce into its omni strategy, focusing on delivering what customers want with speed and flexibility. Their agentic agent, Sparky, is improving customer intent understanding and driving higher average order values (35% higher for Sparky users). Advertising revenue grew 37% globally, with Walmart Connect in the U.S. up 41%. The company is still learning how agentic commerce will impact advertising but sees strong potential in connecting suppliers with interested customers.
Q:How is Walmart addressing potential unanticipated costs and reinvestments in its outlook for the year?
A:Walmart is taking a measured approach to its outlook, maintaining flexibility to adapt to potential unknowns like hiring recessions or subdued consumer sentiment. The company has consistently outperformed guidance in prior years and expects to do so again. Operating income guidance is set at 8% growth on a currency-neutral basis, with a focus on long-term customer and shareholder value.
Q:What is Walmart's outlook on inflation and disinflation, particularly regarding drug prices?
A:Walmart expects like-for-like inflation to remain around 1%, with food inflation slightly lower and general merchandise inflation slightly higher. Drug pricing legislation is expected to create a 100 basis point headwind for the year. The company is focusing on everyday low prices and gaining market share across all income demographics, particularly higher-income customers.
Q:What are Walmart's plans for inventory management and gross margin improvement?
A:Walmart is leveraging automation, computer vision, and improved inventory management to enhance efficiency. Investments in supply chain automation are peaking, and the company is seeing benefits like fewer markdowns and better inventory control. Gross profit is expected to improve, with advertising and membership income contributing significantly to profitability.
Q:How is Walmart's marketplace and fulfillment services progressing, and what is the impact of tax refunds on consumer behavior?
A:Walmart's marketplace is growing, with categories like cook and dine, fashion, and home decor seeing over 40% growth. Walmart Fulfillment Services is used by 52% of sellers. The company is focusing on growth over immediate profitability in this area. Tax refunds are expected to positively impact consumer spending, with assumptions built into guidance.
Q:What is Walmart's strategy for eCommerce profitability and personalization through AI?
A:Walmart's eCommerce is profitable, with double-digit incremental margins. The company is leveraging AI, particularly through Sparky, to enhance personalization and customer experience. Sparky helps with intent-driven commerce, driving higher order values and engagement. Walmart is expanding these capabilities globally and focusing on faster delivery and better customer solutions.
Q:What are Walmart's plans for advertising growth and underpenetrated areas?
A:Walmart's advertising revenue reached $6.4 billion, with strong growth in marketplace advertising and triple-digit growth in the VIZIO business. The company sees significant potential to increase its share of the addressable market and is focusing on expanding advertising capabilities globally.
Q:How does Walmart view the role of stores versus eCommerce in its omni strategy?
A:Walmart views stores as a critical part of its omni strategy, serving as forward-deployed inventory hubs for fast delivery and pickup. The company is investing in new stores and remodels while leveraging its physical footprint to support eCommerce growth. Both channels are interconnected, with stores playing a key role in fulfilling online orders.
Q:What is Walmart's perspective on the health of the U.S. consumer and the impact of GLP-1 drugs on shopping behavior?
A:Walmart sees growth among higher-income customers ($100,000+), while lower-income customers face stress. The impact of GLP-1 drugs on shopping behavior is minimal, with fresh items driving larger baskets. The company is focusing on low prices and adapting to category shifts.
Q:What are Walmart's plans for membership income growth and Walmart+?
A:Walmart+ continues to grow, with strong sign-ups and usage of benefits like free shipping and express delivery. The company is expanding membership offerings and integrating them with AI-driven personalization to enhance customer experience. Sam's Club also reported strong membership growth.
Q:Review of Unclear Management Responses
A:Management avoided directly addressing the profitability timeline for the marketplace business, stating that they are focusing on growth rather than immediate profitability. Additionally, while discussing the impact of agentic commerce on advertising, they acknowledged that they are still learning and figuring out the integration, providing limited specifics.
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Earnings Word Cloud
The most frequently occurring keywords in this quarter's earning call
AI customer
AI engagement
AI future
AI layer
Alphabet future
Bentonville CEO
CEO Furner
CFO highlight
Canada number
Club question
Customer engagement
Furner CFO
Mexico automation
OpenAI Alphabet
Relations Today
Walmart fashion
Walmart future
Walmart place
Walmart speed
Welcome today
acceleration customer
adoption commerce
allocation capital
area marketplace
asset omnichannel
asset platform
assistant experience
associate Mexico
associate basket
associate vision
associate way
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assortment item
automation supply
base spending
basis digit
basket delivery
business channel
capital intensity
capital percentage
money
team
technology
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Frequently Asked Questions
Where does this earnings call transcript come from?
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
How soon is the transcript available after the earnings call ends?
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
Is the transcript edited or altered in any way?
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
Why do some answers appear as “Unclear” or “Inaudible”?
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
Who creates the AI Summary and Key Q&A highlights shown above the transcript?
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.
