Global Study Reveals New Trends in Ecommerce Returns
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jun 22 2026
0mins
Source: Newsfilter
- Consumer Behavior Shift: Nearly half (50%) of consumers are using generative AI tools like ChatGPT to draft return requests, indicating a structural shift in how consumers interact with post-purchase processes, which poses greater challenges for retailers.
- Tightening Return Policies: Many retailers are tightening return policies and shortening return windows, although these measures have not yet been widely implemented, reflecting a strong response to abuse behaviors and the growing gap between merchant and consumer expectations.
- Support for Stricter Policies: Over 52% of consumers support stricter return policies, with more than 60% indicating they would adjust their behavior if they understood the true costs of returns, highlighting an increasing demand for transparency among consumers.
- AI-Driven Risk Management: A global luxury brand utilizing Riskified's AI-powered risk intelligence platform has successfully reduced annual costs from rejected returns from approximately $1M to $150K-$200K, demonstrating the potential of AI in identifying abuse behaviors and protecting margins.
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Analyst Views on RSKD
Wall Street analysts forecast RSKD stock price to rise
7 Analyst Rating
3 Buy
2 Hold
2 Sell
Hold
Current: 5.250
Low
5.00
Averages
5.95
High
8.00
Current: 5.250
Low
5.00
Averages
5.95
High
8.00
About RSKD
Riskified Ltd an Israel-based company engaged software publishing industry. The Company provides eCommerce risk management platform Riskfield which offers to it's customer security solutions. The Platform uses machine learning, which generates savings while ensuring transaction security. The platform of the Company analyzes hundreds of data points per transaction to deliver real-time decisions, enabling merchants to approve more legitimate orders while mitigating fraud and policy abuse. By identifying the individuals behind online interactions, its technology enables merchants to provide frictionless customer experiences, no matter how quickly business is growing. The Company uses a network of historical transaction data to support its model -over one billion historical transactions and 400 million unique consumer profiles-to continuously adapt to evolving fraud patterns.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
2026 Summer Travel Survey Reveals AI's Impact on Trip Planning
- Trust Gap: While 81% of consumers use digital platforms for travel planning, only 17% trust AI travel bots to handle payment or passport details, indicating a significant trust gap during payment and identity verification stages that could impact online travel agents' conversion rates.
- Security Concerns: 47% of consumers cite payment security as their top concern when purchasing tickets online, with 39% worried about fake tickets, highlighting that safety remains a primary consideration in digital transformation, influencing their purchasing decisions.
- Uneven Booking Experiences: The survey reveals that only about one-third of consumers report a smooth booking experience, as many encounter friction at checkout, including payment declines and identity verification, leading 53% of consumers to abandon cumbersome purchases, affecting overall sales.
- Price as a Driver: Despite friction, 63% of consumers state that significant discounts would prompt them to book quickly, underscoring the importance of price in consumer decision-making while also presenting opportunities for fraudsters.
See More
Global Study Reveals New Trends in Ecommerce Returns
- Consumer Behavior Shift: Nearly half (50%) of consumers are using generative AI tools like ChatGPT to draft return requests, indicating a structural shift in how consumers interact with post-purchase processes, which poses greater challenges for retailers.
- Tightening Return Policies: Many retailers are tightening return policies and shortening return windows, although these measures have not yet been widely implemented, reflecting a strong response to abuse behaviors and the growing gap between merchant and consumer expectations.
- Support for Stricter Policies: Over 52% of consumers support stricter return policies, with more than 60% indicating they would adjust their behavior if they understood the true costs of returns, highlighting an increasing demand for transparency among consumers.
- AI-Driven Risk Management: A global luxury brand utilizing Riskified's AI-powered risk intelligence platform has successfully reduced annual costs from rejected returns from approximately $1M to $150K-$200K, demonstrating the potential of AI in identifying abuse behaviors and protecting margins.
See More
Riskified Authorizes $75 Million Share Buyback
- Buyback Program Expansion: Riskified's board has authorized a share repurchase program of up to $75 million, which will enhance the company's capital management capabilities and increase shareholder value upon completion of required Israeli regulatory procedures.
- Historical Buyback Authorization: This new buyback authorization supplements the previously approved $375 million repurchase program, with approximately $344.4 million utilized as of June 4, 2026, indicating the company's confidence in its stock.
- Flexible Repurchase Strategy: The company stated that repurchases may occur through open-market transactions, privately negotiated deals, or other means permitted under applicable securities laws, funded from existing cash and cash equivalents, ensuring financial flexibility.
- Management Discretion: Riskified will determine the timing and amount of any repurchases at its discretion, with the program subject to suspension, modification, or discontinuation at any time, reflecting the company's flexibility in capital allocation and strategic adjustments.
See More
Riskified Authorizes $75 Million Share Buyback
- Buyback Program Authorization: On June 4, 2026, Riskified's Board authorized a share repurchase of up to $75 million of Class A ordinary shares, building on an existing $375 million authorization, reflecting the company's confidence in its stock value.
- Clear Funding Source: The company intends to fund the buyback from existing cash and cash equivalents, indicating strong liquidity that allows for capital returns without compromising operational capacity.
- Flexible Market Response: The timing, number, and value of shares repurchased will be determined at the company's discretion based on various factors including market price and economic conditions, showcasing strategic flexibility in capital management.
- Regulatory Compliance Requirements: The buyback program is subject to required Israeli regulatory procedures, and while the company is not obligated to repurchase a specific amount of shares, this indicates a balanced strategy between compliance and market dynamics.
See More
Riskified Q1 Earnings Exceed Expectations with Revenue Growth
- Earnings Beat: Riskified reported a Q1 non-GAAP EPS of $0.05, exceeding expectations by $0.02, which enhances investor confidence in the company's profitability.
- Revenue Growth: The company achieved Q1 revenue of $88.27 million, reflecting a 7.1% year-over-year increase and surpassing market expectations by $0.55 million, indicating sustained business momentum.
- Upward Revenue Guidance: Riskified now anticipates full-year revenue between $376 million and $384 million, with a midpoint of $380 million, which is above the consensus estimate of $378.77 million, showcasing a positive outlook for future growth.
- Adjusted EBITDA Forecast Increase: The adjusted EBITDA is expected to range from $28 million to $34 million, with a midpoint of $31 million, up from the previous range of $26 million to $34 million, reflecting improved profitability prospects.
See More
Riskified Scheduled to Announce Q1 Earnings Results
- Earnings Announcement Date: Riskified (RSKD) is set to announce its Q1 earnings on May 13 before market open, with a consensus EPS estimate of $0.03, indicating stable profitability year-over-year.
- Revenue Growth Expectations: Analysts project Q1 revenue to reach $87.72 million, reflecting a 6.5% year-over-year increase, suggesting the company's growth potential despite facing market challenges.
- Historical Performance Review: Over the past two years, RSKD has beaten EPS estimates 75% of the time and revenue estimates 88% of the time, demonstrating consistency and reliability in financial performance.
- Estimate Revision Dynamics: In the last three months, EPS estimates saw no upward revisions and three downward adjustments, while revenue estimates experienced two upward revisions and three downward adjustments, indicating a cautious market outlook on the company's future performance.
See More
2026 Summer Travel Survey Reveals AI's Impact on Trip Planning
- Trust Gap: While 81% of consumers use digital platforms for travel planning, only 17% trust AI travel bots to handle payment or passport details, indicating a significant trust gap during payment and identity verification stages that could impact online travel agents' conversion rates.
- Security Concerns: 47% of consumers cite payment security as their top concern when purchasing tickets online, with 39% worried about fake tickets, highlighting that safety remains a primary consideration in digital transformation, influencing their purchasing decisions.
- Uneven Booking Experiences: The survey reveals that only about one-third of consumers report a smooth booking experience, as many encounter friction at checkout, including payment declines and identity verification, leading 53% of consumers to abandon cumbersome purchases, affecting overall sales.
- Price as a Driver: Despite friction, 63% of consumers state that significant discounts would prompt them to book quickly, underscoring the importance of price in consumer decision-making while also presenting opportunities for fraudsters.
See More
Global Study Reveals New Trends in Ecommerce Returns
- Consumer Behavior Shift: Nearly half (50%) of consumers are using generative AI tools like ChatGPT to draft return requests, indicating a structural shift in how consumers interact with post-purchase processes, which poses greater challenges for retailers.
- Tightening Return Policies: Many retailers are tightening return policies and shortening return windows, although these measures have not yet been widely implemented, reflecting a strong response to abuse behaviors and the growing gap between merchant and consumer expectations.
- Support for Stricter Policies: Over 52% of consumers support stricter return policies, with more than 60% indicating they would adjust their behavior if they understood the true costs of returns, highlighting an increasing demand for transparency among consumers.
- AI-Driven Risk Management: A global luxury brand utilizing Riskified's AI-powered risk intelligence platform has successfully reduced annual costs from rejected returns from approximately $1M to $150K-$200K, demonstrating the potential of AI in identifying abuse behaviors and protecting margins.
See More
Riskified Authorizes $75 Million Share Buyback
- Buyback Program Expansion: Riskified's board has authorized a share repurchase program of up to $75 million, which will enhance the company's capital management capabilities and increase shareholder value upon completion of required Israeli regulatory procedures.
- Historical Buyback Authorization: This new buyback authorization supplements the previously approved $375 million repurchase program, with approximately $344.4 million utilized as of June 4, 2026, indicating the company's confidence in its stock.
- Flexible Repurchase Strategy: The company stated that repurchases may occur through open-market transactions, privately negotiated deals, or other means permitted under applicable securities laws, funded from existing cash and cash equivalents, ensuring financial flexibility.
- Management Discretion: Riskified will determine the timing and amount of any repurchases at its discretion, with the program subject to suspension, modification, or discontinuation at any time, reflecting the company's flexibility in capital allocation and strategic adjustments.
See More
Riskified Authorizes $75 Million Share Buyback
- Buyback Program Authorization: On June 4, 2026, Riskified's Board authorized a share repurchase of up to $75 million of Class A ordinary shares, building on an existing $375 million authorization, reflecting the company's confidence in its stock value.
- Clear Funding Source: The company intends to fund the buyback from existing cash and cash equivalents, indicating strong liquidity that allows for capital returns without compromising operational capacity.
- Flexible Market Response: The timing, number, and value of shares repurchased will be determined at the company's discretion based on various factors including market price and economic conditions, showcasing strategic flexibility in capital management.
- Regulatory Compliance Requirements: The buyback program is subject to required Israeli regulatory procedures, and while the company is not obligated to repurchase a specific amount of shares, this indicates a balanced strategy between compliance and market dynamics.
See More
Riskified Q1 Earnings Exceed Expectations with Revenue Growth
- Earnings Beat: Riskified reported a Q1 non-GAAP EPS of $0.05, exceeding expectations by $0.02, which enhances investor confidence in the company's profitability.
- Revenue Growth: The company achieved Q1 revenue of $88.27 million, reflecting a 7.1% year-over-year increase and surpassing market expectations by $0.55 million, indicating sustained business momentum.
- Upward Revenue Guidance: Riskified now anticipates full-year revenue between $376 million and $384 million, with a midpoint of $380 million, which is above the consensus estimate of $378.77 million, showcasing a positive outlook for future growth.
- Adjusted EBITDA Forecast Increase: The adjusted EBITDA is expected to range from $28 million to $34 million, with a midpoint of $31 million, up from the previous range of $26 million to $34 million, reflecting improved profitability prospects.
See More
Riskified Scheduled to Announce Q1 Earnings Results
- Earnings Announcement Date: Riskified (RSKD) is set to announce its Q1 earnings on May 13 before market open, with a consensus EPS estimate of $0.03, indicating stable profitability year-over-year.
- Revenue Growth Expectations: Analysts project Q1 revenue to reach $87.72 million, reflecting a 6.5% year-over-year increase, suggesting the company's growth potential despite facing market challenges.
- Historical Performance Review: Over the past two years, RSKD has beaten EPS estimates 75% of the time and revenue estimates 88% of the time, demonstrating consistency and reliability in financial performance.
- Estimate Revision Dynamics: In the last three months, EPS estimates saw no upward revisions and three downward adjustments, while revenue estimates experienced two upward revisions and three downward adjustments, indicating a cautious market outlook on the company's future performance.
See More
