Telus Partners with ElevenLabs as Preferred Implementation Partner
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Jun 22 2026
0mins
Telus announced a partnership with ElevenLabs. The partnership makes Telus Digital a preferred implementation partner for ElevenAgents, ElevenLabs' AI voice agent platform. ElevenAgents handle high-volume, routine interactions and route complex or sensitive ones to human frontline teams. Under the partnership, enterprises can contract with ElevenLabs directly and work with Telus Digital to deploy and run the voice AI technology. Telus Digital will lead implementation, integration and governance for clients adopting ElevenAgents.
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Analyst Views on TU
Wall Street analysts forecast TU stock price to rise
10 Analyst Rating
4 Buy
4 Hold
2 Sell
Hold
Current: 10.220
Low
13.71
Averages
14.96
High
18.04
Current: 10.220
Low
13.71
Averages
14.96
High
18.04
About TU
TELUS Corporation is a communications technology company serving customers through its suite of broadband services for consumers, businesses and the public sector. Its segments include TELUS technology solutions, TELUS digital experience and TELUS health. The TELUS technology solutions segment includes mobile technologies; data (which include Internet protocol; television; hosting, cloud-based services; and home and business security and automation); agriculture and consumer goods services (software, data management and data analytics-driven smart-food chain and consumer goods technologies); voice and other telecommunications services, and equipment sales. The TELUS health segment includes healthcare services, software and technology solutions. The TELUS digital experience segment includes key service lines: digital solutions; artificial intelligence and data solutions; trust, safety and security, and customer experience management.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
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See More
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- Background and Experience: Dodig has been a member of the TELUS board since May 2022 and previously served as President and CEO of Canadian Imperial Bank of Commerce for 11 years, bringing valuable insights from the financial sector to TELUS.
- Support from Predecessor: Dodig succeeds Darren Entwistle, who retired on June 30, and will act as an advisor until April 30, 2027, ensuring a smooth leadership transition and continuity in the company's strategic initiatives.
- Market Reaction: In pre-market trading on the NYSE, TELUS shares rose by 1.38% to $10.72, reflecting a positive market response to the new leadership, despite a 2.04% decline in the previous trading session.
See More
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See More
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- National Strategic Plan: This investment is part of a larger initiative where Telus plans to invest $66 billion across Canada by 2030, aiming to improve service quality and coverage to meet the increasing user demand.
- Technology-Driven Growth: By increasing investment in network infrastructure, Telus not only enhances service quality but also leverages advantages from AI and fiber technologies to drive business growth and improve customer experience.
- Positive Market Response: Telus's investment plan is expected to attract more users and enterprise clients, further solidifying its leadership position in the Canadian telecom market while laying the groundwork for future technological innovations.
See More
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- Investment Plan: TELUS Corporation announced plans to invest over $8 billion over the next five years to expand and enhance its network infrastructure and operations in Québec, aiming to strengthen the country's independence and leadership on the global stage.
- Key Projects: The investment will focus on critical projects to deliver essential infrastructure, thereby supporting Canada's sovereignty in technology and AI, while promoting economic prosperity and environmental sustainability.
- Community Development: TELUS also intends to foster healthy communities through these investments, reflecting its commitment to social responsibility and supporting local economic development.
- Market Reaction: In pre-market trading on the New York Stock Exchange, TELUS shares are priced at $12.39, down 0.28%, indicating a cautious market response to the company's future investment plans.
See More
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- Massive Investment: TELUS announced plans to invest over $66 billion in Canada by 2030 to expand network infrastructure and AI capabilities, demonstrating the company's strong commitment to future technological advancements.
- Infrastructure Upgrade: The investment will include the addition of over 160 new cell towers and enhancements to 5G and fiber networks, thereby improving user experience and meeting the growing demand for connectivity.
- AI Data Center Expansion: TELUS will expand its sovereign AI data center operations in Quebec and British Columbia, with new facilities planned in Vancouver and Kamloops to support rapid growth in its AI business.
- Residential Development: The company will also redevelop former corporate buildings into residential housing, aiming to address housing shortages while aligning with its previously disclosed 2026 capital expenditure guidance to further community development.
See More
