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  4. Cracker Barrel Old Country Store, Inc. (CBRL) Q4 2025 Earnings Call Transcript

Cracker Barrel Old Country Store, Inc. (CBRL) Q4 2025 Earnings Call Transcript

CBRL logo
CBRL
Cracker Barrel Old Country Store Inc
48.01 USD
-3.01%

Access earnings results, analyst expectations, report, slides, earnings call, and transcript.

Overview

The earnings call presents a generally positive outlook, with strong financial metrics, optimistic guidance, and strategic initiatives like AI integration and NASCAR partnership. Although there are some concerns about traffic and cost savings, the overall sentiment is positive due to the successful transformation plan, strong loyalty program, and effective marketing strategies. The Q&A session confirmed management's proactive approach to challenges. Despite some uncertainties, the company's strategic focus and positive guidance suggest a likely stock price increase in the short term.

Key Financial Performance

Total Revenue (Q4) $868 million, which included restaurant revenue of $718.2 million and retail revenue of $149.8 million. Excluding the $62.8 million benefit from the 53rd week in the prior year, total revenue increased 4.4%.

Comparable Store Restaurant Sales (Q4) Grew by 5.4%, representing the fifth consecutive quarter of positive growth. Pricing for the quarter was 5.4%, and menu mix was favorable by 1%. Off-premise sales were 18.1% of restaurant sales, an increase of approximately 100 basis points versus prior year.

Comparable Store Retail Sales (Q4) Decreased by 0.8%.

Total Cost of Goods Sold (Q4) 30.5% of total revenue versus 30.4% in the prior year. Restaurant cost of goods sold was 26.3% of restaurant sales versus 26% in the prior year, driven by menu mix, commodity inflation, and higher promotion-driven waste, partially offset by menu pricing. Retail cost of goods sold was 51% of retail sales versus 50.1% in the prior year, driven by $2.4 million in additional tariff expense.

Labor and Related Expenses (Q4) 36.5% of revenue compared to 37.5% in the prior year, a 100 basis point improvement driven by menu pricing, improved productivity, and improved turnover, partially offset by wage inflation of approximately 1.1%.

Other Operating Expenses (Q4) 24.9% of revenue compared to 23.9% in the prior year, a 100 basis point increase driven by higher advertising expense and higher depreciation.

General and Administrative Expenses (Q4) 5.8% of revenue compared to adjusted general and administrative expenses of 5.2% in the prior year, a 60 basis point increase driven by investments to support strategic initiatives and normalized incentive compensation.

Net Interest Expense (Q4) $4.7 million compared to $5.7 million in the prior year, a decrease due to lower average interest rates.

Adjusted EBITDA (Q4) $55.7 million or 6.4% of total revenue. Excluding the $5.8 million impact from the 53rd week in the prior year, adjusted EBITDA increased by 8%.

Capital Expenditures (Q4) $45.4 million. For the full year, capital expenditures were $158.6 million, including $105 million in store maintenance, $20 million related to remodels, $19 million for technology and other strategic initiatives, and $15 million for new stores.

Debt (Q4) $445 million net of cash, $19.6 million lower than the prior year.

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Operating Highlights

Menu Enhancements: Introduced new dishes like pot roast and improved New York strip steak. Brought back old favorites such as Uncle Herschel's breakfast and chicken and rice. Enhanced food presentation and adjusted pricing.

Back-of-House Optimization: Rolled out Phase 1 in Q3 to improve food quality and consistency while reducing waste. Phase 2 piloted in 15 stores with plans to expand testing in fiscal '26.

Loyalty Program: Cracker Barrel Rewards membership grew to over 9 million members, accounting for 35% of tracked sales. Launched 'Front Porch Feedback' for direct guest input.

Traffic Trends: Traffic declined approximately 8% since August 19, 2025, following a logo change. Fiscal '26 traffic is expected to decline 4% to 7%, with improvement anticipated in the second half of the year.

Off-Premise Sales: Off-premise sales accounted for 18.1% of restaurant sales, up 100 basis points from the prior year.

Cost Management: Labor expenses improved by 100 basis points due to better productivity and reduced turnover. Commodity inflation was 2.3%, driven by higher beef, pork, and egg prices.

Capital Allocation: Invested $158.6 million in fiscal '25, with $105 million for store maintenance and $20 million for remodels. Fiscal '26 CapEx is expected to be $135 million to $150 million, focusing on maintenance and technology.

Brand Refresh: Reverted to old-timer logo and traditional interiors in response to guest feedback. Paused remodels and reverted 4 modern design locations to traditional designs.

Debt Management: Raised $345 million through convertible senior notes due in 2030, repaid $150 million of existing debt, and reduced net debt by $19.6 million year-over-year.

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Risk or Challenges

Traffic Decline: Traffic for the first half of August was down approximately 1%, and since August 19, traffic has declined approximately 8%. This is expected to result in a Q1 traffic decline of 7% to 8%, which could significantly impact revenue and profitability.

Commodity Inflation: Commodity inflation was approximately 2.3% in Q4, driven by higher beef, pork, and egg prices. For fiscal '26, commodity inflation is expected to be 2.5% to 3.5%, which could pressure margins.

Labor Costs: Wage inflation of approximately 1.1% in Q4 and expected wage inflation of 3% to 4% in fiscal '26 could increase operating expenses and impact profitability.

Store Impairments: A noncash store impairment charge of $16.2 million was recorded, primarily related to low-performing Maple Street stores, many of which have already closed. This reflects challenges in optimizing store performance.

Remodel Program Challenges: The company paused its remodel program and is reverting changes in 4 modern design locations due to negative guest feedback. This indicates potential missteps in capital allocation and guest experience strategy.

Tariff Expenses: Retail cost of goods sold increased by 90 basis points due to $2.4 million in additional tariff expenses, which could continue to impact retail margins.

Advertising and Marketing Costs: Higher advertising and marketing expenses are expected in fiscal '26, which could weigh on short-term profitability.

Debt and Financial Obligations: The company raised $345 million through convertible senior notes and plans to repay $150 million of existing convertible debt by 2026. While this strengthens liquidity, it increases financial obligations.

Traffic Recovery Uncertainty: The rate and level of traffic recovery remain uncertain, and this will be a key driver of fiscal '26 EBITDA performance.

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Guidance & Outlook

Traffic Trends: Traffic for the first half of August was down approximately 1%. Since August 19, traffic has declined approximately 8%. Assuming similar trends continue, Q1 traffic is expected to decline by approximately 7% to 8%.

Fiscal 2026 Revenue: Total revenue is anticipated to be between $3.35 billion and $3.45 billion, with annual traffic expected to decline by 4% to 7%. Sequential improvement in traffic trends is expected each quarter, with a higher rate of improvement in the second half of the year.

Pricing and Inflation: Pricing is expected to increase by 4% to 5%. Commodity inflation is projected to be 2.5% to 3.5%, and wage inflation is anticipated to be 3% to 4%.

Adjusted EBITDA: Full-year adjusted EBITDA is expected to range from $150 million to $190 million. Q1 adjusted EBITDA is expected to be significantly below the prior year due to lower traffic expectations and $16 million in costs related to advertising, marketing, and training.

Capital Expenditures: Capital expenditures for fiscal 2026 are projected to be between $135 million and $150 million, with 60% allocated to maintenance, 35% to technology and strategic initiatives, and 5% to new units. No spending is planned for new remodels.

Store Openings and Closures: Two new Cracker Barrel stores are planned to open, and 14 Maple Street units are expected to close in fiscal 2026.

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Shareholder Return Plan

Quarterly Dividend: The Board declared a quarterly dividend of $0.25 per share, payable on November 12, 2025, to shareholders of record on October 17, 2025.

Share Repurchase Program: The Board authorized a new $100 million share repurchase program.

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Key Q&A

Q:What is the marketing plan for the year following the logo change?
A:Marketing as a percent of sales will be slightly higher in '26 compared to '25, with Q1 seeing a particular increase. The company will continue to invest in marketing to drive traffic recovery amidst current headwinds.
Q:Was the focus on food quality always part of the plan, or is it a response to feedback after the logo change?
A:Food quality has always been a priority and part of the plan. The company is also focused on process simplification to improve productivity. They are continuously evaluating processes and learning from scale while monitoring food quality and value scores.
Q:Can you provide more details on the trends and trajectory of traffic performance?
A:Traffic was down about 1% before 08/19 and in Q4. The company expects sequential improvement quarter-over-quarter, with greater improvement in the second half of the year. Teams are working on plans to drive traffic and return to prior run rates.
Q:What are the regional and demographic trends in traffic declines?
A:Declines are broad-based but larger in the Southeast (excluding Florida). There are no substantial differences by income, and the over-65 cohort has shown less decline compared to other age groups.
Q:What are the plans to address near-term traffic challenges?
A:Plans include new menu innovations, bringing back guest-requested items, and marketing initiatives centered around college football. The company is also emphasizing its legacy and heritage to attract guests.
Q:What is the margin guidance for '26, and what are the key drivers?
A:The biggest driver for EBITDA guidance is traffic performance, with a flow-through rate of 30%-45%. Q1 will see additional costs related to marketing, a general managers conference, and training. Cost savings are planned but not solely from back-of-house initiatives.
Q:What is the approach to returning cash to shareholders?
A:The Board uses a balanced approach, focusing on investing in the core business, maintaining a conservative balance sheet, and returning cash to shareholders. Decisions will be opportunistic and monitored as things evolve.
Q:How does the company plan to compete with aggressive value promotions from peers?
A:The company emphasizes its value proposition, including lower average checks compared to competitors, a barbell pricing strategy, and a loyalty program. Recent promotions like BOGO offers have resonated well with guests.
Q:What is the expected menu pricing for '26, and how will it impact consumers?
A:Menu pricing is expected to increase by 4%-5%, which is manageable given the low average check of $15. The company has been thoughtful in maintaining entry price points and leveraging its loyalty program to provide value.
Q:What is the focus for evolving the brand and addressing guest feedback?
A:The focus is on food and experience, supported by research and feedback. The company is doubling down on menu evaluation and other initiatives to align with guest expectations.
Q:What is the baseline maintenance CapEx for the next several years?
A:The baseline maintenance CapEx is approximately $125 million annually, adjusted for inflation. Additional investments are being made to catch up on deferred maintenance and technology.
Q:What measures are being taken to mitigate tariff impacts?
A:Measures include vendor negotiations, assortment adjustments, pricing changes, country-of-origin adjustments, and reducing SKU count by about 10%.
Q:What is the status of the loyalty program amidst recent events?
A:The loyalty program has not been impacted by recent events and is exceeding expectations, with 400,000 sign-ups quarter-to-date and 300,000 since 08/19.
Q:Review of Unclear Management Responses
A:Management avoided providing specific details on the exact timing of achieving the $55-$60 million cost savings target, stating that it is still achievable but dependent on various factors. Additionally, they did not elaborate on the specific measures being taken to address near-term traffic challenges beyond general plans for menu innovation and marketing.
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Earnings Word Cloud

The most frequently occurring keywords in this quarter's earning call
America feedback
America restaurant
CEO honor
CFO Pommells
Conference Webcast
Maple Street
Pommells review
Pricing opening
Relations sir
Store restaurant
Street store
Traffic date
Webcast Instructions
Webcast afternoon
account traffic
activity logo
advertising medium
afternoon Conference
afternoon press
afternoon result
area afternoon
area guest
attribute family
beef pork
change
convertible
experience
guest story
maintenance
menu mix
program
tax credit
technology
timer
unit
update
week store

CBRL Transcript

Cracker Barrel Old Country Store, Inc. (CBRL) Q3 2026 Earnings Call Transcript
Neutral6-10
Cracker Barrel Old Country Store, Inc. (CBRL) Q2 2026 Earnings Call Transcript
Positive3-5

The earnings call indicates a positive outlook with revenue and net income growth, improved margins, and strategic initiatives like digital transformation and new store openings. The Q2 performance shows strong financial health with increased operating margins and cash flow. The guidance for fiscal 2026, although slightly conservative, still projects growth. No significant risks were highlighted, and cost-saving measures are in place. Overall, the sentiment is positive, suggesting a 2% to 8% stock price increase over the next two weeks.

Cracker Barrel Old Country Store, Inc. (CBRL) Q1 2026 Earnings Call Transcript
Unknown12-9

The earnings call reveals several concerning factors: declining traffic trends, increased expenses, and negative EPS, indicating financial struggles. While there are efforts to regain momentum with promotions and loyalty programs, the company's challenges with operational initiatives and rebranding efforts raise doubts. Management's lack of clarity on recovery timelines and impact of reduced advertising further adds uncertainty. Despite some positive initiatives for holiday sales, the overall outlook remains negative, especially with weak traffic guidance and macroeconomic pressures. The lack of market cap data limits precise impact prediction, but sentiment leans negative.

Cracker Barrel Old Country Store, Inc. (CBRL) Q4 2025 Earnings Call Transcript
Positive9-17

The earnings call presents a generally positive outlook, with strong financial metrics, optimistic guidance, and strategic initiatives like AI integration and NASCAR partnership. Although there are some concerns about traffic and cost savings, the overall sentiment is positive due to the successful transformation plan, strong loyalty program, and effective marketing strategies. The Q&A session confirmed management's proactive approach to challenges. Despite some uncertainties, the company's strategic focus and positive guidance suggest a likely stock price increase in the short term.

CBRL Report

CRACKER BARREL OLD COUNTRY STORE, INC 10-Q
10-Q
2024-12-04
CRACKER BARREL OLD COUNTRY STORE, INC 10-K
10-K
2024-09-27
CRACKER BARREL OLD COUNTRY STORE, INC 10-Q
10-Q
2024-05-30
CRACKER BARREL OLD COUNTRY STORE, INC 10-Q
10-Q
2024-02-27

Frequently Asked Questions

Where does this earnings call transcript come from?

All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.

How soon is the transcript available after the earnings call ends?

Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.

Is the transcript edited or altered in any way?

No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.

Why do some answers appear as “Unclear” or “Inaudible”?

When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.

Who creates the AI Summary and Key Q&A highlights shown above the transcript?

They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.

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