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  4. Dell Technologies Inc. (DELL) Q1 2027 Earnings Call Transcript

Dell Technologies Inc. (DELL) Q1 2027 Earnings Call Transcript

DELL logo
DELL
Dell Technologies Inc
417.28 USD
+1.33%

Access earnings results, analyst expectations, report, slides, earnings call, and transcript.

Overview

The earnings call summary and Q&A indicate strong financial performance, with record cash flow and substantial shareholder returns. The raised AI server guidance and increased revenue projection, despite supply constraints, suggest optimism. Strong EPS growth, improved gross margins, and a positive outlook for high-margin products like PowerStore and PowerMax further support a positive sentiment. While supply chain issues exist, demand continues to outpace supply, and Dell is taking market share in key segments. The market strategy and shareholder return plan are well-received, leading to a positive prediction for stock price movement.

Key Financial Performance

Revenue $43.8 billion, up 88% year-over-year. The increase was driven by stronger-than-expected demand across all lines of businesses and geographies, as well as customers securing supply for IT needs.

Earnings Per Share (EPS) $4.86, up 214% year-over-year. This was attributed to higher revenue, resilient margins, and strong operating income.

AI Server Revenue $16.1 billion, with AI orders booked at $24.4 billion and a record AI backlog of $51.3 billion. AI revenue grew nearly 9x year-over-year, driven by strong demand and innovation in AI infrastructure.

Traditional Server Revenue $8.5 billion, up 92% year-over-year. Growth was driven by large enterprise customers refreshing compute environments and expanding capacities to support workloads.

Storage Revenue $4.3 billion, up 8% year-over-year. Growth was driven by strong demand across Dell's IP portfolio, including PowerMax, PowerStore, PowerScale, and ObjectScale.

Commercial Revenue (CSG) $13 billion, up 18% year-over-year. Growth was led by large enterprise customers refreshing devices, with double-digit growth across all regions.

Consumer Revenue (CSG) $1.6 billion, up 9% year-over-year. Growth was supported by strength in gaming and improved consumer profitability.

Gross Margin $7.9 billion, up 57% year-over-year. The gross margin rate was 18.1%, driven by a mix shift to AI servers.

Operating Income $4.2 billion, up 154% year-over-year. Growth was driven by higher revenue and resilient margins across traditional servers, storage, and CSG.

Net Income $3.2 billion, up 194% year-over-year. This was primarily driven by strong operating income.

Cash Flow from Operations $4.1 billion, a record for Q1. This was driven by sequential revenue growth and higher profitability.

Shareholder Returns $2.1 billion returned to shareholders, including repurchasing 11 million shares and paying dividends.

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Operating Highlights

Dell AI factory: Marked its 2-year anniversary with NVIDIA, introduced new infrastructure across NVIDIA's Vera Rubin rack scale platform, Rubin GPU architecture, and RTX GPUs.

Dell Pro Max systems: Introduced the industry's first OEM desktop with GB300, extending AI to the desktop.

Dell PowerRack: Launched as a turnkey factory integrated solution for compute, networking, and storage.

PowerEdge server portfolio: 18th generation expands support for AI, HPC, and enterprise workloads with new air-cooled systems.

Dell AI data platform: Enhanced orchestration, faster indexing of unstructured data, and improved analytics performance.

PowerStore Elite: Delivers up to 3x performance and density with a 6:1 data reduction guarantee.

ObjectScale and PowerFlex: Added higher density object storage and extended Exascale storage architecture.

AI server revenue: Generated $16.1 billion in Q1, with a record $51.3 billion AI backlog.

Traditional servers: Revenue up 92%, driven by large enterprise customers refreshing compute environments.

Storage revenue: Increased by 8%, with strong demand for PowerMax, PowerStore, PowerScale, and ObjectScale.

Commercial revenue: Grew 18%, driven by large enterprise customers refreshing devices.

Revenue and EPS: Achieved record revenue of $43.8 billion (up 88%) and EPS of $4.86 (up 214%).

Cash flow: Generated $4.1 billion in cash flow from operations.

Operating income: Increased 154% to $4.2 billion, driven by higher revenue and resilient margins.

AI infrastructure expansion: Expanded Dell AI factory ecosystem with partners like NVIDIA, Google Cloud, and OpenAI.

Customer focus: Prioritized integrated solutions for AI and traditional workloads, emphasizing performance, security, and data foundation.

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Risk or Challenges

Memory Supply Constraints: Demand for AI and traditional servers continues to exceed supply, with memory (DRAM and NAND) being a primary constraint. This could impact the company's ability to meet customer demand and maintain its backlog.

Commodity Constraints: The company faces notable commodity constraints, particularly in DRAM and NAND, which could disrupt supply chain operations and affect profitability.

Customer Demand Uncertainty: While demand is currently strong, there is an inherent risk in maintaining this level of demand, especially given the dynamic supply environment and potential shifts in customer priorities.

Margin Pressures from AI Mix: The increasing mix of AI servers, while driving revenue, could pressure gross margins due to their mid-single-digit operating income rate target.

Inflationary Environment: Traditional server margins remain stable despite a high inflationary environment, but prolonged inflation could impact cost structures and profitability.

Supply Chain Challenges: The company’s ability to balance customer demand with supply remains critical, especially in a dynamic supply environment with ongoing disruptions.

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Guidance & Outlook

Revenue Outlook for Q2: Expected revenue of $44 billion to $45 billion, up roughly 50% at the midpoint of $44.5 billion.

ISG Growth for Q2: ISG is expected to grow roughly 75%, supported by $15.5 billion in AI server revenue.

CSG Growth for Q2: CSG is expected to be up roughly 20%.

Operating Income for Q2: Expected to grow roughly 80% with sequential improvement in ISG operating income rate, while CSG operating income rate moderates to roughly 6%.

Diluted Non-GAAP EPS for Q2: Expected to be $4.80, plus or minus $0.10, up over 100% at the midpoint.

Full-Year Revenue Outlook: Expected revenue of $165 billion to $169 billion, up nearly 50% at the midpoint of $167 billion.

ISG Full-Year Growth: ISG is expected to grow roughly 80%, driven by $60 billion of AI server revenue at the midpoint or approximately 2.4x year-over-year.

Traditional Servers Full-Year Growth: Expected to grow just over 60%.

Storage Full-Year Growth: Expected to grow mid-single digits.

CSG Full-Year Growth: Expected to grow low teens.

Operating Income Full-Year Growth: Expected to grow over 55% with improvement both in dollars and as a percentage of revenue.

Diluted Non-GAAP EPS Full-Year: Expected to be $17.90, plus or minus $0.25, up roughly 75% at the midpoint.

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Shareholder Return Plan

Dividend Payment: Dell Technologies paid a dividend of approximately $0.63 per share in the first quarter of Fiscal Year 2027.

Share Repurchase: Dell Technologies repurchased 11 million shares at an average price of $147 per share during the first quarter of Fiscal Year 2027.

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Key Q&A

Q:Can you explain the factors driving demand and the impact of pull forwards in major segments?
A:Jeffrey Clarke explained that demand is driven by several factors, including customers securing supply due to price concerns, large installed bases needing upgrades, modernization efforts, and new demand from AI. Dell is taking market share in PCs, servers, storage, and AI servers. Pipelines are growing at greater than historical rates, leading to a raised revenue guide of $27 billion for the year.
Q:What is the breakout of growth between units and pricing, particularly for traditional servers?
A:Jeffrey Clarke stated that Dell experienced unit growth in PCs and traditional servers, with content growth driven by modernization and consolidation. Inflationary pressures also contributed to higher prices, especially in high-price band products. AI workloads are also driving demand for dense servers.
Q:Why is the second half revenue guidance lower than historical levels, and is it due to demand or supply issues?
A:Jeffrey Clarke and David Kennedy clarified that the lower second-half revenue guidance is due to supply constraints, not demand issues. Demand continues to outpace supply, and Dell is working to match supply with demand through operational execution.
Q:What is the impact of customers prioritizing securing supply on IT budgets and demand linearity?
A:Jeffrey Clarke mentioned that customers are engaging in multiyear agreements to secure supply, breaking historical norms of pipeline build. Demand for traditional servers is growing, with pipelines expanding beyond historical norms. However, he could not comment on next year's IT budgets.
Q:Can you elaborate on the raised full-year guidance for AI servers and the capacity to support this growth?
A:David Kennedy and Jeffrey Clarke highlighted that Dell raised its full-year AI server guidance to $60 billion, with broad-based growth across NeoClouds, sovereign relationships, and enterprise customers. The backlog is $51.3 billion, and the pipeline is growing. Capacity is not an issue, but parts supply remains a constraint.
Q:What is driving the better gross margin outlook for the year excluding AI?
A:David Kennedy attributed the improved gross margin outlook to the Dell IP storage portfolio, which is resonating in the market. Growth in high-margin products like PowerStore and PowerMax, along with disciplined margin management in PCs and traditional servers, is contributing to the better outlook.
Q:What are the attach rates for AI servers, and how do they impact storage and services?
A:Jeffrey Clarke explained that Dell is increasing storage and services for AI customers, with unstructured data solutions seeing strong demand. Dell's storage portfolio, including PowerStore and PowerMax, is gaining momentum, and services remain a differentiator in the market.
Q:How sustainable are the current growth trends, and how do they compare to historical models?
A:Jeffrey Clarke emphasized that historical models are not applicable due to new uses for AI and computational capabilities. The demand for AI-driven workloads and high-performance storage is creating new market opportunities, and Dell is in the early stages of this growth.
Q:What factors are driving profitability in the CSG business, and are these margins sustainable?
A:Jeffrey Clarke and David Kennedy noted that profitability in the CSG business is driven by scale, disciplined pricing, peripheral and service attach rates, and TRU uplift. While current margins are strong, they are not at COVID-era levels, and Dell is optimizing pricing to balance demand.
Q:What are the risks and constraints in the supply chain, and how is Dell addressing them?
A:Jeffrey Clarke identified DRAM, NAND, CPUs, and hard drives as the primary supply constraints. Dell's supply chain is focused on securing these components to meet strong demand, with every part being critical to fulfilling customer needs.
Q:What is the mix of x86 versus ARM in Dell's server portfolio, and does it impact margins?
A:Jeffrey Clarke stated that traditional servers are primarily x86, while GPU servers are biased towards ARM. The mix does not significantly impact margins, and Dell is optimistic about future opportunities with ARM-based servers.
Q:Review of Unclear Management Responses
A:Management avoided directly addressing the question about the magnitude of IT budget variations for next year, stating they could not comment on next year's budgets. Additionally, they did not provide specific details on the mix of growth between units and pricing for traditional servers, citing competitive reasons.
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Earnings Word Cloud

The most frequently occurring keywords in this quarter's earning call
AI HPC
AI ServiceNow
AI advantage
AI desktop
AI residency
AI workload
Agentic AI
Cloud Gemini
CrowdStrike
Demand
Deskside
GB
NVIDIA
architecture
capacity
compute storage
constraint
demand enterprise
demand supply
density
discipline demand
ecosystem
efficiency
flexibility
foundation
majority
networking
object
outlook
production
rack scale
record cash
region
server portfolio
share gain
start FY
strength
support
system
web deck

DELL Transcript

Dell Technologies Inc. (DELL) Presents at Bank of America 2026 Global Technology Conference Transcript
Neutral6-2
Dell Technologies Inc. (DELL) Q1 2027 Earnings Call Transcript
Positive5-29

The earnings call summary and Q&A indicate strong financial performance, with record cash flow and substantial shareholder returns. The raised AI server guidance and increased revenue projection, despite supply constraints, suggest optimism. Strong EPS growth, improved gross margins, and a positive outlook for high-margin products like PowerStore and PowerMax further support a positive sentiment. While supply chain issues exist, demand continues to outpace supply, and Dell is taking market share in key segments. The market strategy and shareholder return plan are well-received, leading to a positive prediction for stock price movement.

Dell Technologies Inc. (DELL) Presents at Morgan Stanley Technology, Media & Telecom Conference 2026 Transcript
Neutral3-4
Dell Technologies Inc. (DELL) Q4 2026 Earnings Call Transcript
Positive2-26

The earnings call highlights strong financial performance with significant growth in net income, gross margin, and cash flow from operations. The AI server business shows robust growth potential, supported by a substantial backlog. Management's strategy to stabilize margins amidst rising input costs and their focus on market share gains in the PC market are positive indicators. Despite some uncertainties, particularly in AI server order specifics and memory price impacts, the overall outlook remains optimistic, suggesting a positive stock price movement in the near term.

DELL Slides

PDFDell Q4 FY26 slides: AI servers drive 39% revenue surge, record results
2026-02-26
PDFDell Q2 FY26 slides: Record revenue driven by AI server boom, raises guidance
2025-08-28
PDFDell Q1 FY26 slides: AI server demand surges, driving record cash flow
2025-05-29

DELL Report

Dell Technologies Inc. 10-Q
10-Q
2024-12-10
Dell Technologies Inc. 10-Q
10-Q
2024-06-11
Dell Technologies Inc. 10-K
10-K
2024-03-25
Dell Technologies Inc. 10-Q
10-Q
2023-12-08

Frequently Asked Questions

Where does this earnings call transcript come from?

All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.

How soon is the transcript available after the earnings call ends?

Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.

Is the transcript edited or altered in any way?

No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.

Why do some answers appear as “Unclear” or “Inaudible”?

When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.

Who creates the AI Summary and Key Q&A highlights shown above the transcript?

They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.

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