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  4. Dell Technologies Inc. (DELL) Q4 2026 Earnings Call Transcript

Dell Technologies Inc. (DELL) Q4 2026 Earnings Call Transcript

DELL logo
DELL
Dell Technologies Inc
417.41 USD
+1.36%

Access earnings results, analyst expectations, report, slides, earnings call, and transcript.

Overview

The earnings call highlights strong financial performance with significant growth in net income, gross margin, and cash flow from operations. The AI server business shows robust growth potential, supported by a substantial backlog. Management's strategy to stabilize margins amidst rising input costs and their focus on market share gains in the PC market are positive indicators. Despite some uncertainties, particularly in AI server order specifics and memory price impacts, the overall outlook remains optimistic, suggesting a positive stock price movement in the near term.

Key Financial Performance

Full Year Revenue $113.5 billion, up 19% year-over-year. Reasons for change: Record performance driven by AI opportunities and strong execution.

Earnings Per Share (EPS) $10.30, up 27% year-over-year. Reasons for change: Improved profitability and operational efficiency.

Annual Cash Flow Over $11 billion, record high. Reasons for change: Strong revenue growth and operational performance.

Shareholder Returns $7.5 billion returned, including 54 million shares repurchased (more than doubled from last year). Reasons for change: Strong cash flow and commitment to shareholder value.

Q4 Revenue $33.4 billion, up 39% year-over-year. Reasons for change: Strong demand for AI solutions and disciplined execution.

Q4 Earnings Per Share (EPS) $3.89, up 45% year-over-year. Reasons for change: Higher revenue and operational efficiency.

AI Orders (Full Year) $64.1 billion. Reasons for change: Growing AI demand and leadership in AI solutions.

AI Orders (Q4) $34.1 billion. Reasons for change: Accelerating demand for AI at scale.

AI Shipments (Q4) $9.5 billion. Reasons for change: Increased customer deployment of AI solutions.

AI Backlog (End of Q4) $43 billion, record high. Reasons for change: Sustained momentum in AI demand.

ISG Revenue (Q4) $19.6 billion, up 73% year-over-year. Reasons for change: Exceptional AI server demand and strong storage profitability.

Traditional Server and Networking Revenue (Q4) $5.9 billion, up 27% year-over-year. Reasons for change: Improved demand and stable profitability.

Storage Revenue (Q4) $4.8 billion, up 2% year-over-year. Reasons for change: Strong demand for Dell IP portfolio and PowerStore growth.

CSG Revenue (Q4) $13.5 billion, up 14% year-over-year. Reasons for change: Growth in commercial revenue and strategic share capture.

Commercial Revenue (Q4) $11.6 billion, up 16% year-over-year. Reasons for change: Strong enterprise demand and expansion in lower-end commercial markets.

Consumer Revenue (Q4) $1.9 billion, roughly flat year-over-year. Reasons for change: Strength in gaming offset by other factors.

Operating Income (Q4) $3.5 billion, up 32% year-over-year. Reasons for change: Higher revenue and operational efficiency.

Net Income (Q4) $2.6 billion, up 36% year-over-year. Reasons for change: Stronger operating income.

Gross Margin (Q4) $6.8 billion, up 18% year-over-year. Reasons for change: Mix shift to AI servers and improved storage profitability.

Cash Flow from Operations (Q4) $4.7 billion, record high. Reasons for change: Higher profitability and sequential revenue growth.

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Operating Highlights

AI servers: Dell closed $64.1 billion in AI orders for FY '26, shipped $25.2 billion, and exited with a record $43 billion in AI backlog. In Q4 alone, $34.1 billion in AI orders were booked, and $9.5 billion in AI servers were shipped.

Storage solutions: Dell's storage revenue grew 2%, with strong demand for Dell IP products like PowerMax, PowerStore, and PowerScale. PowerStore achieved its seventh consecutive quarter of double-digit growth.

CSG (Client Solutions Group): Revenue grew 14%, driven by commercial revenue growth of 16%. Dell expanded its portfolio to target lower-end commercial markets, emerging markets, and education.

AI market expansion: Dell's AI customer base surpassed 4,000, with growth across neoclouds, sovereigns, and enterprise customers. The company is positioned as a leader in AI infrastructure.

Geographic expansion in traditional servers: Demand for traditional servers showed double-digit growth across all regions, driven by customers prioritizing compute access for critical workloads.

Operational efficiency in supply chain: Dell implemented shorter quote validity periods, dynamic pricing, and tighter alignment between supply chain and sales to manage supply tightness and pricing resets.

Profitability improvements: Dell achieved record cash flow of $11 billion for FY '26 and improved profitability in storage due to a higher mix of Dell IP products.

AI-focused strategy: Dell is focusing on AI infrastructure, with plans to achieve $50 billion in AI revenue for FY '27, reflecting 100% year-over-year growth.

Shareholder returns: Dell returned $7.5 billion to shareholders in FY '26 and announced a 20% dividend increase and a $10 billion share repurchase authorization for FY '27.

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Risk or Challenges

AI Demand and Supply Chain Tightness: Unprecedented AI demand is creating sustained supply tightness and frequent pricing resets, which could challenge Dell's ability to meet customer needs and maintain profitability.

Component Cost Volatility: Elevated input costs and extended lead times for components are pressuring margins and could impact Dell's ability to deliver products on time.

CSG Profitability Challenges: Profitability in the Client Solutions Group (CSG) is under pressure due to competitive pricing strategies and higher-than-normal industry channel inventory levels, delaying price increases.

Dynamic Market Environment: The highly dynamic market environment, including fluctuating demand and pricing, requires Dell to continuously adapt its operating model, which could strain resources and execution.

Traditional Server Demand Outpacing Supply: Demand for traditional servers significantly outpaced supply in Q4, which could lead to customer dissatisfaction and missed revenue opportunities if not addressed.

AI Revenue Mix Impact on Margins: The rapid mix shift to AI is impacting gross margin rates, requiring Dell to balance growth in AI revenue with overall profitability.

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Guidance & Outlook

AI Revenue Growth: Dell expects $50 billion in AI revenue for FY '27, representing approximately 100% growth year-over-year. This projection is based on the composition of the existing backlog, customer readiness, and delivery schedules.

Overall Revenue Growth: For FY '27, Dell anticipates revenue of $138 billion to $142 billion, reflecting a 23% increase at the midpoint of $140 billion.

ISG Growth: ISG is expected to grow in the mid-40% range, driven by approximately 100% growth in AI revenue. Traditional servers and storage are projected to grow mid-single digits, with growth concentrated in traditional servers and more weighted towards the first half of the year.

CSG Growth: CSG is expected to grow roughly 1% for FY '27.

Operating Income Growth: Operating income is projected to grow approximately 18% for FY '27.

Earnings Per Share (EPS): Non-GAAP diluted EPS is expected to be $12.90, plus or minus $0.25, representing a 25% increase at the midpoint.

Q1 FY '27 Revenue: Revenue for Q1 FY '27 is expected to be $34.7 billion to $35.7 billion, up 51% at the midpoint of $35.2 billion.

Q1 ISG Growth: ISG is expected to grow over 100% in Q1 FY '27, supported by $13 billion of AI server revenue.

Q1 CSG Growth: CSG is expected to grow roughly 2% in Q1 FY '27.

Q1 EPS: Non-GAAP diluted EPS for Q1 FY '27 is expected to be $2.90, plus or minus $0.10, up 87% at the midpoint.

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Shareholder Return Plan

Dividend Payments: Dell Technologies paid a dividend of approximately $0.53 per share in the fourth quarter of FY '26.

Annual Dividend Increase: The company announced a 20% increase in its annual dividend to $2.52 per share for FY '27.

Share Repurchase in FY '26: Dell repurchased 54 million shares, more than double the amount repurchased in FY '25, returning $7.5 billion to shareholders.

Share Repurchase in Q4 FY '26: 14.9 million shares were repurchased at an average price of $125 per share, totaling $2.2 billion returned to shareholders in Q4.

New Share Repurchase Authorization: The Board of Directors approved a $10 billion increase in share repurchase authorization for FY '27.

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Key Q&A

Q:Can you provide more details on the AI server business, including its operating margin and potential opportunities as the business scales?
A:The company had an extraordinary quarter with $34 billion in orders and a growing 5-quarter pipeline across all customer types. Enterprise AI business grew significantly, with over 4,000 customers. The business operates at mid-single-digit operating income, with no plans to change this guidance. The company expects to grow orders twice as much as the previous year, driven by inference ramping and increased compute capacity.
Q:What is the profitability outlook for AI servers and the impact of rising memory prices on CSG and traditional servers?
A:AI servers maintained mid-single-digit profitability, supported by a $43 billion backlog. Traditional servers and CSG adjusted pricing to stabilize margins despite rising input costs. CSG delayed price changes to gain market share but normalized margins after implementing price changes in January.
Q:Why is the growth in traditional servers not higher, and is inference being deployed on traditional servers?
A:Traditional servers grew double digits, with demand outpacing supply. AI workloads on x86 servers are increasing, particularly in enterprises using advanced AI applications. The company expects strong double-digit growth in Q1 but has moderated expectations for the second half of the year due to supply-demand dynamics.
Q:How does the company view the Vera Rubin cycle compared to the Blackwell cycle in terms of operating margins and revenue lumpiness?
A:The Vera Rubin cycle is expected to have a smoother transition due to lessons learned from the Blackwell cycle. Operating margins are expected to remain in the mid-single digits, supported by a $43 billion backlog and new orders. The company has invested in engineering capabilities and expects Vera Rubin to ship in the second half of the year.
Q:What is the outlook for the storage business, and how does it contribute to overall profitability?
A:The storage business grew double digits, with strong demand for Dell IP products like PowerMax, PowerStore, and PowerScale. The company expects mid-single-digit growth in FY '27, with storage contributing to profitability through advanced architectures and data reduction technologies.
Q:What are the assumptions for memory price inflation in FY '27, and how is the company protecting profitability?
A:Memory prices have risen significantly, with DRAM up 5.5x and NAND up 4x over the last six months. The company has implemented pricing actions, including list price changes, reduced promotions, and shorter quote validity. These measures have stabilized margins in both server and PC businesses.
Q:Can you provide more details on enterprise AI adoption and its impact on the storage segment?
A:Enterprise AI adoption is strong, with over 4,000 customers and record enterprise revenue in Q4. AI workloads are driving demand for storage, particularly in unstructured data and advanced architectures. The company expects this trend to continue, benefiting its storage segment.
Q:What is the company's strategy for structural share gains in the PC market?
A:The company leveraged its supply chain expertise to gain market share, growing 18% in a market that grew 10%. It plans to continue this momentum by dynamically adjusting prices and focusing on customer growth, supported by long-term supply agreements.
Q:What is the composition of the $43 billion AI order backlog, and how does the company plan to meet demand?
A:The backlog is predominantly Grace Blackwell, with no Vera Rubin orders yet. The company is working to secure parts and align customer deployments with available supply. It aims to convert its 5-quarter pipeline into orders and fulfill them efficiently.
Q:What is the attach rate for AI servers, and what additional products are being sold alongside them?
A:Attach rates for AI servers include storage, networking, and services like installation and maintenance. These offerings are growing and are expected to continue contributing to the company's revenue and differentiation in the market.
Q:Review of Unclear Management Responses
A:Management avoided providing specific details on the breakdown of AI server orders between enterprise, neoclouds, and sovereign customers. They also did not quantify the impact of pull-forward behavior due to price increases or provide exact memory price assumptions for FY '27.
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Earnings Word Cloud

The most frequently occurring keywords in this quarter's earning call
AI backlog
AI demand
AI era
AI estate
AI order
AI scale
AI workload
ASPs consolidation
CSG term
CSG volume
DFS financing
Dell record
Demand supply
FY AI
FY Dell
FY history
FY momentum
GPUs compute
IP momentum
Kennedy material
Lightning file
Mr reference
Orders basis
PC ISG
PowerScale protection
Profitability
action
advantage
buyer base
demand supply
discipline
evidence demand
generation platform
line
momentum share
position
record AI
record cash
speed
strength
support
web deck

DELL Transcript

Dell Technologies Inc. (DELL) Presents at Bank of America 2026 Global Technology Conference Transcript
Neutral6-2
Dell Technologies Inc. (DELL) Q1 2027 Earnings Call Transcript
Positive5-29

The earnings call summary and Q&A indicate strong financial performance, with record cash flow and substantial shareholder returns. The raised AI server guidance and increased revenue projection, despite supply constraints, suggest optimism. Strong EPS growth, improved gross margins, and a positive outlook for high-margin products like PowerStore and PowerMax further support a positive sentiment. While supply chain issues exist, demand continues to outpace supply, and Dell is taking market share in key segments. The market strategy and shareholder return plan are well-received, leading to a positive prediction for stock price movement.

Dell Technologies Inc. (DELL) Presents at Morgan Stanley Technology, Media & Telecom Conference 2026 Transcript
Neutral3-4
Dell Technologies Inc. (DELL) Q4 2026 Earnings Call Transcript
Positive2-26

The earnings call highlights strong financial performance with significant growth in net income, gross margin, and cash flow from operations. The AI server business shows robust growth potential, supported by a substantial backlog. Management's strategy to stabilize margins amidst rising input costs and their focus on market share gains in the PC market are positive indicators. Despite some uncertainties, particularly in AI server order specifics and memory price impacts, the overall outlook remains optimistic, suggesting a positive stock price movement in the near term.

DELL Slides

PDFDell Q4 FY26 slides: AI servers drive 39% revenue surge, record results
2026-02-26
PDFDell Q2 FY26 slides: Record revenue driven by AI server boom, raises guidance
2025-08-28
PDFDell Q1 FY26 slides: AI server demand surges, driving record cash flow
2025-05-29

DELL Report

Dell Technologies Inc. 10-Q
10-Q
2024-12-10
Dell Technologies Inc. 10-Q
10-Q
2024-06-11
Dell Technologies Inc. 10-K
10-K
2024-03-25
Dell Technologies Inc. 10-Q
10-Q
2023-12-08

Frequently Asked Questions

Where does this earnings call transcript come from?

All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.

How soon is the transcript available after the earnings call ends?

Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.

Is the transcript edited or altered in any way?

No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.

Why do some answers appear as “Unclear” or “Inaudible”?

When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.

Who creates the AI Summary and Key Q&A highlights shown above the transcript?

They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.

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