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  4. Sweetgreen, Inc. (SG) Q1 2026 Earnings Call Transcript

Sweetgreen, Inc. (SG) Q1 2026 Earnings Call Transcript

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SG
Sweetgreen Inc
7.74 USD
-3.85%

Access earnings results, analyst expectations, report, slides, earnings call, and transcript.

Overview

Despite some positive aspects like high return rates for new menu items and improved digital engagement, Sweetgreen faces challenges such as declining margins, increased costs, and negative traffic trends. Although there is optimism in guidance and strategic initiatives, the lack of concrete data and specific guidance in some areas tempers enthusiasm. The market may react cautiously, resulting in a neutral stock price movement over the next two weeks.

Key Financial Performance

Revenue $161.5 million, down from $166.3 million year-over-year, representing a decline in comparable sales driven by an 11.2% decrease in traffic and a 2.3% decline in mix. Reasons include weather-related headwinds and a difficult comparison to the prior year Ripple Fries launch.

Comparable Sales Down 12.8% year-over-year. Reasons include an 11.2% decrease in traffic and a 2.3% decline in mix, partially offset by approximately 70 basis points of menu price.

Restaurant Level Margin 10%, down from 17.9% year-over-year. Reasons include higher ingredient usage, portion investment, targeted pricing and promotional investments, and sales deleverage.

Adjusted EBITDA Loss of $8.1 million, compared to a gain of $285,000 last year. Reasons include lower restaurant level profit.

Food, Beverage, and Packaging Costs 29% of revenue, an increase of 250 basis points year-over-year. Reasons include higher ingredient usage, portion investment, and targeted pricing and promotional investments, partially offset by supply chain saving initiatives.

Labor and Related Expenses 31.4% of revenue, an increase of 250 basis points year-over-year. Reasons include sales deleverage and wage inflation.

Other Operating Expenses 18.5% of revenue, an increase of 110 basis points year-over-year. Reasons include sales deleverage.

G&A Expense $29.3 million, a decrease of $9.1 million year-over-year. Reasons include lower stock-based compensation and reduced salary and benefits following 2025 headcount reduction initiatives.

Net Income $125.8 million, compared to a net loss of $25 million in the prior year. Reasons include a one-time gain from the sale of Spyce.

Cash $156.8 million at the end of the quarter.

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Operating Highlights

Wraps Launch: Sweetgreen launched Wraps nationwide after a rigorous stage-gate process. Test results showed strong guest response, incremental traffic, and reengagement of lapsed customers. Wraps are priced between $10.45 and $14.95 and are supported by a large social marketing campaign.

Chicken Sesame Crunch Bowl: This new menu item, launched in March, became the second-highest mixing salad and is now a permanent menu item due to strong guest response.

New York Market: Focused efforts in New York, including leadership strengthening and operational improvements, led to improved transaction trends in April. Wraps test in this market showed positive results.

Operational Excellence: Sweetgreen is implementing Project One Best Way to standardize operations across restaurants, improving throughput, ingredient availability, and reducing quality complaints.

Labor Optimization: Efforts are underway to align labor with demand, particularly during peak hours, to improve throughput and customer experience.

Sweet Growth Transformation Plan: The company is focusing on five strategic priorities: operational excellence, food quality and menu innovation, personalized experience, brand relevance, and disciplined profitable investment.

Pricing Strategy: Testing a rearchitected pricing ladder to introduce clear entry price points and a new Create Your Own construct, aiming to drive incremental transactions.

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Risk or Challenges

Comparable Sales Decline: Comparable sales were down 12.8% in Q1 2026, driven by an 11.2% decrease in traffic and a 2.3% decline in mix. This decline was attributed to weather-related headwinds, a difficult comparison to the prior year's Ripple Fries launch, and strategic promotional offers that impacted mix.

Restaurant Level Margin: Restaurant level margin decreased to 10% from 17.9% last year, primarily due to higher ingredient usage, portion investments, and promotional pricing, as well as sales deleverage.

Food, Beverage, and Packaging Costs: Costs increased to 29% of revenue, driven by higher ingredient usage, portion investments, and promotional pricing. Weather-related produce costs and fuel surcharges are expected to add further pressure in Q2.

Labor Costs: Labor and related expenses increased to 31.4% of revenue, driven by sales deleverage and wage inflation. Efforts to align labor to demand and improve scheduling are ongoing but remain a challenge.

Supply Chain and Operational Challenges: Challenges in ingredient usage, inventory management, and food flow processes were highlighted. These inefficiencies are being addressed but require significant alignment and system improvements.

Economic and Market Conditions: Weather-related headwinds and inflationary pressures on wages and produce costs are impacting financial performance.

Execution Risks: The company is in the early stages of its Sweet Growth Transformation Plan, and execution risks remain as operational improvements and menu innovations take time to translate into results.

Strategic Investments and Cost Discipline: The company is focusing on disciplined investments and cost management, but achieving consistent profitability remains a challenge.

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Guidance & Outlook

Comparable Sales: The company expects comparable sales trends to improve as they continue to execute their transformation plan, with Wraps now launched nationally. Comparisons are expected to become easier as the year progresses.

Restaurant Level Margin: Guidance for restaurant level margin is set to range from 14.2% to 14.7% for fiscal year 2026.

Adjusted EBITDA: Adjusted EBITDA is projected to range between $1 million and $6 million for fiscal year 2026.

Unit Growth: The company plans to open approximately 13 net new restaurants in 2026, including 18 openings and a few lease-related closures. Nearly half of the new openings will feature the Infinite Kitchen.

Food, Beverage, and Packaging Costs: For the second quarter, food, beverage, and packaging costs are expected to remain in line with the first quarter, with temporary pressure from weather-related produce costs and fuel surcharges.

Labor Costs: Labor costs for the second quarter are expected to be in the low 29% range, reflecting low single-digit wage inflation.

Pricing Strategy: The company will begin testing a rearchitected pricing ladder in late June, introducing clear entry price points and a new Create Your Own construct to support incremental transactions and improve the ordering experience.

Loyalty Program Enhancements: Later in the second quarter, the company will introduce lower redemption thresholds in their loyalty program to drive increased engagement and higher visit frequency, particularly among lower frequency customer cohorts.

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Shareholder Return Plan

The selected topic was not discussed during the call.

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Key Q&A

Q:What degree of improvement has been seen in April traffic trends, and what are the expectations for the rest of the quarter?
A:April traffic trends improved to a decline of negative 8%, with Q2 expected to land around negative 4%. This follows a 100 basis point improvement in transactions in March after weather-related pressures in January and February.
Q:What is the incrementality of Wraps, and how will operations be managed with increased menu innovation?
A:Wraps have shown high return rates and positive customer feedback on quality and price, with prices ranging from $10.45 to under $15. Operations are managed through a stage-gate process to ensure no disruption to core operations, focusing on fundamentals like quality, consistency, and hospitality.
Q:How will the company manage the success of Wraps and other menu additions like protein plates?
A:The company plans to consistently bring new items to categories, such as introducing new Wrap builds and continuing innovation on plates like the Miso Salmon plate. They aim to support these with media and customer engagement.
Q:What efforts have been made to improve value perception, and how has the consumer responded?
A:Efforts include introducing Wraps with lower pricing, enhancing the loyalty program, and testing new pricing architectures. While quantifiable research on value perception is ongoing, initial signs like high return rates for Wraps and increased loyalty adoption are encouraging.
Q:How is the company thinking about incremental flow-through and pricing architecture changes?
A:The company expects flow-through to remain around 40%. Wraps have lower prep and waste costs, offsetting some check dilution. Pricing architecture changes will be carefully tested and sequenced to ensure returns.
Q:What are the drivers for margin improvement in the second half of the year?
A:Drivers include addressing sales deleverage, wage inflation, and controllable factors like waste reduction and labor optimization. Tools and visibility for waste management and labor studies are being implemented to improve margins.
Q:What is the company doing to reestablish its brand as premium and aspirational while being affordable?
A:The company is focusing on excellent customer experiences, social-first campaigns, cultural collaborations, and in-person events to enhance its brand image. They are also leveraging creators and influencers for storytelling.
Q:What insights are there about owned digital customers and third-party delivery trends?
A:Owned digital customers are increasing, with loyalty program improvements and scan-to-pay adoption reaching 20% of in-store transactions. Third-party delivery trends have improved, with better optimization of paid and organic channels.
Q:What is the company's approach to development during the fleet transformation plan?
A:The company is taking a disciplined approach, focusing on high-return restaurants and not accelerating development until core operations improve. They are building out lightly penetrated markets rather than entering entirely new ones.
Q:Have there been any shifts in consumer behavior recently?
A:There has been an improvement in the 18 to 35 age cohort, driven by successful launches like the Chicken Sesame Crunch Salad and Wraps.
Q:Review of Unclear Management Responses
A:Management avoided providing specific numerical guidance on the incrementality of Wraps and the exact impact of pricing architecture changes. Additionally, while they mentioned ongoing research on value perception, no detailed data was shared.
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Earnings Word Cloud

The most frequently occurring keywords in this quarter's earning call
Chicken
New York
Sweet Transformation
Transformation Plan
Wraps platform
ability
alignment
brand
core
customer
day
field
flavor
focus
food
foundation
guest experience
guest response
hospitality
ingredient
launch Wraps
level
loyalty
market
menu
point
priority
program
progress
quality
restaurant
result
team
test
tortilla
traffic
visit
work
wrap

SG Transcript

Sweetgreen, Inc. (SG) Q1 2026 Earnings Call Transcript
Unknown5-8

Despite some positive aspects like high return rates for new menu items and improved digital engagement, Sweetgreen faces challenges such as declining margins, increased costs, and negative traffic trends. Although there is optimism in guidance and strategic initiatives, the lack of concrete data and specific guidance in some areas tempers enthusiasm. The market may react cautiously, resulting in a neutral stock price movement over the next two weeks.

Sweetgreen, Inc. (SG) Q4 2025 Earnings Call Transcript
Positive2-26

Despite a net loss, Sweetgreen shows strong revenue growth and improved margins, indicating operational efficiencies. High single-digit revenue growth expectations and digital sales expansion further support a positive outlook. The market cap suggests moderate volatility, but the strategic focus on digital and healthy dining aligns with market trends, enhancing investor confidence.

Sweetgreen, Inc. (SG) Q3 2025 Earnings Call Transcript
Unknown11-6

The earnings call reveals several negative indicators: increased net loss, decreased consumer demand, especially in key demographics and regions, and significant margin cuts. While the sale of Spyce provides a cash infusion, management's vague responses and reduced guidance contribute to uncertainty. Although there are positive aspects like the loyalty program and potential for growth, the negative financial performance and unclear management responses outweigh them. Given the company's small market cap, the overall sentiment is likely to result in a negative stock price movement.

Sweetgreen, Inc. (SG) Q1 2025 Earnings Call Transcript
Unknown5-8

The earnings call presents mixed signals: while revenue growth and operational efficiencies are positive, declining same-store sales and margin compression are concerns. The absence of a shareholder return plan and vague management responses in the Q&A add uncertainty. Despite some positive product launches and strategic initiatives, the cautious revenue guidance and macroeconomic uncertainties temper overall sentiment. Given the company's market cap, the stock price is likely to remain stable over the next two weeks.

SG Report

Sweetgreen, Inc. 10-Q
10-Q
2024-11-08
Sweetgreen, Inc. 10-Q
10-Q
2024-05-10
Sweetgreen, Inc. 10-K
10-K
2024-02-29
Sweetgreen, Inc. 10-Q
10-Q
2023-11-03

Frequently Asked Questions

Where does this earnings call transcript come from?

All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.

How soon is the transcript available after the earnings call ends?

Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.

Is the transcript edited or altered in any way?

No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.

Why do some answers appear as “Unclear” or “Inaudible”?

When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.

Who creates the AI Summary and Key Q&A highlights shown above the transcript?

They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.

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